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Recticel Privacy Notice

Last updated:  13 March 2018.


You are visiting the website of Gradient Flat Roof Insulation at Unit 5, Zone 4, Burntwood Business Park, Staffordshire, WS7 3XD which is a trading division of Recticel, registered under number 0405666668

By visiting this website, you acknowledge that you have read and understood this privacy notice.

This notice concerns personal data which Recticel collects and uses.

Recticel is committed to comply with all applicable data protection laws and regulations. Below, we provide in a nutshell what this means for you.

Recticel may collect your personal data

Personal data are data which allow us to identify you as an individual, like your name, address, phone number. On the other hand, anonymized data are not personal data because they do not identify you, for example : statistics regarding the number of visitors to our webpages.

You can visit our website without providing any personal data.

We collect information about you when you call us or use our mobile applications. We receive information about you from other sources, such as when you fill out a contact form of a commercial partner of Recticel and indicate you wish to receive information from partners.

Recticel uses your personal data

We limit our processing of personal information to what is necessary for the intended purpose (eg. to fulfill our contractual obligations towards you, to comply with legal obligations,…) or for the purpose for which you provided consent (eg. receiving a newsletter, providing you with information you requested…). We do not collect sensitive personal information (as defined by EU Regulation 2016/679) from you without first obtaining your explicit consent.

We may share your information:

  • With selected business partners, but only after you have explicitly provided your consent.
  • With external service providers who perform certain services on Recticel’s behalf, such as an agency which will deliver your order to your address or which sends out newsletters for us.

We may transfer your data to a Recticel entity or a third party established outside of the EEA. If we do, we will implement personal data transfer agreements based on the standard clauses published by the European Commission to protect your personal data.

Your Rights

If you are a resident in the European Economic Area, you have the right to: (a) access your personal data; (b) request rectification of your personal data; (c) request portability of your personal data; (d) request restriction of processing of your personal data; (e) object to the processing of your personal data; (f) request erasure of your personal data; (g) request cancellation of your personal data; and (h) if you have provided your consent to the processing of your personal data, you have the right to withdraw your consent at any time.

If you are a resident in France, you have the additional right to make general or specific arrangements for the storage and communications of you personal data after your death.

To exercise any of your rights, please contact us as set out below in the “Contact” section.

Recticel preserves your data

We will keep and process your personal data for as long as reasonably necessary for the purposes for which we received your personal data, taking into account our possible legal and contractual obligations towards you.

If the legal basis for processing is your explicit consent, we will keep and process your personal data for a maximum period of 2 (two) years. When we provide you the opportunity to unsubscribe, and you choose not to, the period of 2 (two) years is calculated from the date we offered you to unsubscribe.

During the time that we keep your personal data, we will take the technical and organizational measures to ensure an appropriate level of security to protect them.

Links to Third-Party Sites and Social Media

Recticel sites may include links to third party sites. When you use these links, you leave our website. Recticel shall not be held liable for the data processing via a third party site. We encourage you to read the privacy policy of every site you visit.


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